Refund policy

You may return full priced items for a refund within 14 days of your order date.  

Customers are responsible for return shipping costs.

Sale items cannot be refunded or exchanged.

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it in, with the original tags.

We do not offer exchanges at this time. If you need a different size, item, etc. kindly place a new order and return your current full priced item for a refund.

Eleven27 is not responsible for items not received due to shipping issues while in transit.